What is your Privacy Policy?

At partnersinministry.com, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information on our website.

Information Collection

We may collect personal information such as your name, email address, contact details, and other pertinent information when voluntarily provided by you through forms, subscriptions, or interactions on our website.

Use of Information

The information collected may be used for:

• Providing and personalizing our services

• Communicating with you about our services, updates, and promotions

• Analyzing website usage and improving user experience

• Responding to inquiries and support requests

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze trends, administer the website, track users' movements, and gather demographic information. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage users to read the privacy policies of these third-party sites.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, provided that those parties agree to keep this information confidential.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at info@partnersinministry.com

What are your terms and conditions?

Terms and Conditions 

BACKGROUND 

• Partners In Ministry has the necessary qualifications, experience, and abilities to provide services to the Client 

• Partners In Ministry agrees to provide such services on the terms and conditions set out in this Agreement. 

IN CONSIDERATION OF the mutual benefits and obligations set forth in these Terms and Conditions, the Client and Partners In Ministry agrees as follows: 

SERVICES PROVIDED 

• The Client engages Partners In Ministry to provide the services outlined in this Agreement.  Additional services may be agreed upon by both parties in writing. 

TERM OF AGREEMENT 

• This Agreement begins on the date signed and remains in effect for the term specified in the Agreement (default 12 months if not specified), subject to earlier termination as provided herein.  The term may be extended with written consent of both parties. 

CURRENCY AND PAYMENT 

• All amounts are in Australian Dollars (AUD excluding GST, which will be added where applicable.   

• Partners In Ministry will invoice as set out in the Agreement.  Invoices are due within 14 days of receipt. 

REFUNDS AND CANCELLATIONS 

• Clients may request refunds by emailing accounts@partnersinministry.com with bank details.  Refunds are processed within 14 business days. 

• In-person events (courses, retreats, workshops) incur cancellation charges due to upfront costs: 

  • 48 hours or less: up to 100% forfeit (no refund) 

  • More than 48 hours to one week notice: up to 50% forfeit (50% refund) 

  • More than one week to two weeks: 20% forfeit (80% refund) 

  • More than two weeks: Full refund. 

• 1:1 Services less than 48 hours’ notice or No Shows: Failure to attend without prior cancellation may result in charges up to the full booking fee, calculated based on the actual costs incurred and lost opportunities that cannot be recovered.   

• Emergency circumstances will be considered on a case-by-case basis. 

EXPENSES 

• Partners In Ministry will be reimbursed for reasonable pre-approved expenses incurred in providing services. 

INFORMATION COLLECTION 

• Partners In Ministry will send surveys throughout the year to assess client wellbeing and service satisfaction.  This information helps improve services and understand trends across all clients, in accordance with our Privacy Policy. 

• Marketing materials relating to services may be sent to clients. 

CONFIDENTIALITY 

• Partners In Ministry will not disclose any confidential client information except as authorised by the client or required by law. 

• All client information (written or oral, provided before or after this Agreement) is considered confidential. 

• Confidentiality obligations survive termination of this Agreement. 

INTELLECTUAL PROPERTY 

• All intellectual property developed under this Agreement belongs to both parties jointly.   

INDEPENDENT CONTRACTOR 

• Partners In Ministry acts as an independent contractor, not an employee.  This Agreement does not create a partnership or joint venture. 

SUBSTITUTION RIGHTS 

• Partners In Ministry may engage sub-contractors to perform services.  Partners In Ministry remains responsible for payment and liability for sub-contractor actions. 

WORKING ARRANGEMENTS 

• Partners In Ministry will collaborate with the Client on timeframes, methods, and decision-making while remaining to reasonable client needs. 

INDEMNIFICATION 

• Each party agrees to indemnify the other against claims arising from their own acts or omissions in connection with this Agreement.  This indemnification will survive the termination of this Agreement. 

ASSIGNMENT 

• Neither party may assign obligations under this Agreement without prior written consent from the other party. 

GENERAL PROVISIONS 

Consumer Rights 

• Nothing in this Agreement excludes, restricts or modifies rights under Australian Consumer Law, including consumer guarantees that services will be provided with due care and skill. 

Dispute Resolution 

• Any disputes will first be addressed through good faith negotiation.  If unresolved within 30 days, disputes may be referred to mediation before legal proceedings. 

Entire Agreement 

• This agreement contains the complete agreement between the parties. 

Titles/Headings 

• Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement. 

Governing Law 

• This Agreement is governed by New South Wales law. 

Severability 

• Invalid provisions will be severed without affecting the remainder of the Agreement 

Waiver 

• Waiver of any breach does not waive subsequent breaches. 

Notice 

• All communications must be in writing 

Interpretation 

• Singular includes plural; masculine includes feminine and vice versa. 

I have a question that’s not answered here.

Feel free to email us at info@partnersinministry.com, and one of our friendly team will be in touch.